Reliance Jio ARPU Rises to Rs 218.8 as Data Consumption and Subscriber Base Grow

Reliance Jio Q2 FY27 Performance Overview

Reliance Jio has reported an increase in its average revenue per user (ARPU), reaching Rs 218.8 for the quarter ended September 2026. According to Reliance Industries’ Q2 FY27 financial results, the figure compares to Rs 215.6 in the previous quarter and Rs 211.4 in the same period last year.

This translates to a sequential quarterly increase of about 1.5% (or Rs 3.2) and an annual growth of approximately 3.5% (or Rs 7.4). ARPU serves as a key metric for tracking the average revenue generated per user for telecom operators.

Growth Drivers and Offsets

Reliance Jio attributed the ARPU improvement to a better subscriber mix and increased data usage rather than a fresh tariff increase. However, the company noted that promotional schemes for fixed broadband customers partly offset these gains. The earnings release did not provide a detailed breakdown of the exact financial impact of these promotions, nor did it separate mobile and home broadband ARPU figures.

Customer Base and Data Usage Statistics

During the September quarter, Jio reported notable metrics across its wireless and fixed broadband segments:

• Net Customer Additions: Jio added 91 lakh customers during the quarter, bringing its total customer base to 54.24 crore, up from 53.33 crore in June.
• Monthly Churn: The monthly churn rate stayed flat sequentially at 1.6%, showing an improvement from 1.9% reported in the same period last year.
• Fixed Broadband: Total fixed broadband subscribers reached 3 crore, which includes 1.51 crore AirFiber subscribers.
• 5G Adoption: The 5G subscriber base expanded to 30 crore users, with approximately 56% of total wireless traffic now carried over the 5G network.
• Data Consumption: Average monthly data usage per customer climbed to 44.2GB, compared with 43.7GB in the previous quarter and 38.7GB a year earlier. Total data traffic reached 71.3 billion GB.

Financial Highlights

Driven by customer additions and higher data consumption, Jio Platforms reported an 11.4% year-on-year increase in operating revenue, reaching Rs 40,475 crore for the quarter. Profit after tax rose 13.7% year-on-year to Rs 8,387 crore, while EBITDA increased 16.6% to Rs 21,879 crore, with an EBITDA margin of 54.1%.

Verification and Practical Implications

Stakeholders and analysts looking to verify these metrics can review the official Q2 FY27 financial disclosures and earnings releases published by Reliance Industries. While the data highlights broad operational expansion and higher per-user usage, the absence of separate metrics for 5G-specific ARPU or granular breakdowns of promotional offsets highlights the need to rely strictly on official corporate filings for detailed financial assessments.