Rivian Chief Software Officer Says AI-Powered Coffee Orders and Automated Service Are Planned for Next Year

Rivian plans to introduce advanced AI integrations next year, according to Chief Software Officer Wassym Bensaid, which would allow the vehicle assistant to order coffee along a route and automate service appointments.

In an interview on the Plugged-In Podcast, Bensaid outlined upcoming features for Rivian's in-house AI assistant, which was initially launched in May and later integrated with Google Calendar and Gmail. While specific capabilities are still in development, the company aims to roll them out as reliability improves.

Planned AI Features and Integrations

According to the interview, future updates are expected to include:

• Route-Based Coffee Ordering: The assistant is intended to help time and place coffee orders so drinks are ready upon arrival.
• Automated Vehicle Diagnostics and Service: Future updates aim to proactively diagnose vehicle issues, schedule service appointments behind the scenes, and ensure correct parts are available at the service center before the owner arrives.
• Deep OS Integration: Rivian's ultimate philosophy is to allow drivers to control virtually every vehicle function through voice and AI, replacing touchscreen interactions.

Current Status and Development Timeline

When asked about release timelines, Bensaid stated that many features are currently in the works and need further reliability tuning before a wider release, pointing to a planned rollout next year. The current assistant already handles general knowledge questions, vehicle controls, and email or calendar integrations, though users have reported some growing pains and tuning challenges that Rivian and its partners are working to refine.

Practical Implications and Verification

For Rivian owners, these planned updates represent potential shifts in vehicle maintenance and daily convenience, though exact availability will depend on ongoing software development and testing. Readers can verify official announcements and listen to the full interview on podcast platforms such as Spotify or Apple Podcasts, or through official Rivian communications.