AutoZone Employee Criticizes Duralast Oil Filter Wrench in Viral Video

A TikTok video featuring an AutoZone employee has gained attention after the staff member provided a critical review of the Duralast oil filter wrench. The employee, identified as Cleo Clan, rated the $8.99 tool a "3 out of 10," claiming it frequently fails to perform during oil changes.

Employee Review and Public Reaction

In his video, Cleo Clan expresses frustration with the tool's effectiveness, stating it rarely works when used by hand. While some viewers praised his transparency, others noted the unconventional nature of a uniformed employee critiquing their own company's products. Conversely, other commenters, including a self-identified AutoZone Customer Service Manager, reported positive experiences with the tool across various vehicle models.

Context on Oil Filter Tools

AutoZone notes that oil filter wrenches are designed for situations where hand pressure is insufficient. Common types include:

• Cup-style socket wrenches
• Three-jaw claw wrenches
• Strap wrenches
• Oil filter pliers
• Chain wrenches

Proper usage involves turning the filter counterclockwise, with experts generally recommending hand-tightening new filters unless manufacturer specifications dictate otherwise. Alternative methods for removal, if a specific wrench is unavailable, include using a pipe wrench or, in some cases, puncturing the filter, though caution is required.

Motor1 has reached out to both the content creator and AutoZone for comment. Readers can verify tool compatibility for their specific vehicle via official retailer channels or service manuals.